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Xadean's Empirical Musing > Posts > Video Camera Fails With Error Message That It May Already Be In Use By Another App in Lync 2013 on Windows 8
May 02
Video Camera Fails With Error Message That It May Already Be In Use By Another App in Lync 2013 on Windows 8

​I upgraded a Lenovo W520 Thinkpad from Windows 7 to Windows 8.  Everything worked perfectly.  Then I upgraded from Window 8 to Windows 8.1 and I was no longer able to use my integrated video camera with Lync.  I tried many different things to resolve, such as updating video drivers, disassociating the video camera from any other app that uses it, upgrading Lync client, etc.. 

Finally, I stumbled on a fix that worked for my system.  I had to re-run the Windows 8.1 Pro installation from the CD due to a sudden, unexpected feature add that I needed to roll back.  After running setup again and Windows 8.1 being reinstalled over the existing install, the video was restored to operation in my Lync client.

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