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Xadean's Empirical Musing > Posts > Error in Moving Lync Online Users to On Premise in Hybrid Configuration

April 12

Error in Moving Lync Online Users to On Premise in Hybrid Configuration

by Xadean Q. Ahmasi

on 4/12/2015 2:25 PM

Category: Microsoft Lync; Office 365

Recently experienced an issue where a client has a hybrid Lync 2013 on premise deployment integrated with Office 365 Lync Online. Some of the users are able to be moved successfully from Lync Online to On Premise with the following commands:

Import-Module LyncOnlineConnector
$cred = Get-Credential
$CSSession = New-CsOnlineSession -Credential $cred
Import-PSSession $CSsession -AllowClobber

Move-CsUser -Identity <username>@domain.com -Target "<fe-pool>.domain.com" -Credential $cred -HostedMigrationOverrideURL <URL>

The users that could not be moved had the following errors:

Enable-CsUser : Cannot move legacy user in enable operation. Use the Move user
cmdlet instead.
At line:1 char:14
+ enable-csuser <<<< -identity domain.local\dtrott -registrarpool lyncpool01.ccs.in
t -sipaddresstype samaccountname -sipdomain domain.com
    + CategoryInfo          : InvalidOperation: (:) [Enable-CsUser], InvalidOp
   erationException
    + FullyQualifiedErrorId : ProcessRecord,Microsoft.Rtc.Management.AD.Cmdlet
   s.EnableOcsUserCmdlet

Move-CsUser : Cannot move users from pools running earlier versions. Use Move-CsLegacyUser cmdlet instead.
At line:1 char:2
+ Move-CsUser -Identity <NAME> -Target <FEPool.domain.com> -Credential $ ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidOperation: (CN=OCSADUser) [Move-CsUser], LegacyPoo
   lException
    + FullyQualifiedErrorId : MoveError,Microsoft.Rtc.Management.AD.Cmdlets.MoveOcsUserCmdlet

The root cause was improperly set AD attributes. This ARTICLE by Terence Luk describes the fix, which is summarized below:

Open up adsiedit.msc, navigate to the user's object, open the properties, and removing or setting the following attributes to "<not set>" and "0":

msRTCSIP-ArchivingEnabled
msRTCSIP-FederationEnabled
msRTCSIP-InternetAccessEnabled
msRTCSIP-OptionFlags
msRTCSIP-PrimaryHomeServer
msRTCSIP-PrimaryUserAddress
msRTCSIP-UserEnabled

Here's an example of a user who still had legacy OCS attributes populated for their account:

Here's an example of a user account that had the legacy OCS attributes removed:

2 Comment(s)

Comments

Air Jordan 1

on 2/12/2025 2:49 AM

Re: Error in Moving Lync Online Users to On Premise in Hybrid Configuration

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